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Help Center: What do the Voucher & Coupon settings mean in my online store?

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To edit the configuration settings of Gift Vouchers or Discount Coupons, select 'Modules' in the menu at left, and then select 'Order Total' underneath it.

Then click on either 'Discount Coupons' or 'Gift Vouchers.' Click on 'edit' at the right side of the screen to edit the one you have selected.
Configuring Gift Vouchers and Discount Coupons
Display Total: Always leave set to true.

Sort Order:
This depends on how you want tax to be calculated. You will also need to change the sort order of the other order total modules, which should be set as follows:
If no tax recalculation is required:
Sub-total - Sort order = 1
Shipping - Sort order = 2
Tax - Sort order = 3
Gift Voucher - Sort order = 9
Discount Coupons - Sort order = 740
Total - Sort order = 900

If tax recalculation is required:
Sub-total - Sort order = 1
Shipping - Sort order = 2
Gift Voucher - Sort order = 740
Discount Coupons - Sort Order = 760
Tax - Sort order = 800
Total - Sort order = 900

Gift Vouchers & Discount Coupon Settings
This allows the gift voucher to assume a greater amount of the total cost while applying the discount to the total after the gift voucher has been applied.

Queue Purchases:
When a Gift Voucher is purchased, the possibility for fraud exists. Depending on the payment method, the customer may purchase a Gift Voucher, then by whatever means, cancel his payment. He can then use the Gift Voucher to spend on your store without having paid for it. If you have any payment methods that might make this possible then you should always set this option to 'true.'

This means that when the customer purchases a Gift Voucher, it will be logged in a queue. The customer will not be able to use the Gift Voucher until you use the admin option to release it from the queue, which you can do once payment has been received.

If 'Queue Purchases' is set to 'false,' the Gift Voucher will be immediately available to the customer.
Include Shipping:
Set to 'true' to allow the customer to use the Gift Voucher to also cover shipping costs during checkout.

Include Tax:
Set to 'true' to allow the customer to use the Gift Voucher to cover tax during checkout.


Gift Vouchers & Discount Coupon Settings
Recalculate Tax:
The decision as to whether to recalculate tax depends on the tax laws in the shop owner's country. In most cases, this should be set at 'none'. If you do need to recalculate the tax element after deduction of the Gift Voucher amount, there are two strategies available: Standard and Credit Note.

Standard: This simply recalculates the tax on any taxable elements after deduction of the Gift Voucher amount. For example, if the cart contains $100 of goods which are liable to tax at 10%, then before the Gift Voucher is applied, the checkout values will look like this:
sub-total = 100.00
tax = 10.00
total = 110.00

If the Gift Voucher is worth $10, then with standard tax recalculation the checkout values will look like this:
sub-total = 100.00
Gift Voucher = 10.00
tax = 9.00
total = 99.00

Gift Vouchers & Discount Coupon Settings
Credit Note: This recalculates the tax by considering the Gift Voucher amount as a Credit Note. If the Gift Voucher is worth $10 and the Tax Class (see below) assigned to the Gift Voucher gives a tax rate of 10%, then the Gift Voucher is assumed to contain a tax element of $0.91 (10/110*10).

This would give checkout values as follows:
sub-total = 100.00
Gift Voucher = 10.00
tax = 9.09 (10-0.91)
total = 99.09

Tax Class:
This is used to assign a tax class that is used when using the Credit Note tax recalculation method.

Credit including Tax:
The Gift Voucher is created just like any other product in the store. Like any other product it can have a tax class assigned to it. Consider this situation: In your country you must apply tax to Gift Voucher purchases at a rate of 10%. When you created the Gift Voucher product you assigned a tax class to accomplish this. The Gift Voucher price was set at $10.00, so at checkout, the customer will be charged $11.00.

So how much should go into the customer's Gift Voucher account? If this option is set to 'true,' then the customer will get $11.00 in their GV account. If set to 'false,' the customer will get $10.00 in his Gift Voucher account.
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